Terms of Service

General

Maryvonne Wellen Jewellery owns and operate this Website. This document governs your relationship with maryvonnewellen.com. Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions and notices (Terms of Service). By using the services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites, which are not operated by maryvonnewellen.com. Maryvonne Wellen Jewellery has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including logos, graphics, text, photos, designs, icons, images, data and software ) made available to you on or through this Website remains the property of Maryvonne Wellen Jewellery or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Maryvonne Wellen Jewellery and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise, without the prior written permission of the copyright owner.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with Maryvonne Wellen Jewellery you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. maryvonnewellen.com retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with.  When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

(a) Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Availability and order options

Maryvonne Wellen Jewellery can not guarantee that all items included in the Maryvonne Wellen Jewellery webshop are in stock at the time of your order. Since we would still like to offer you the possibility to order the piece of your liking, we now added the ‘made to order’ option to our webshop

In stock; this piece can be purchased right away.
Sold out; the product is no longer available.

Made to order; the requested piece is out of stock at the moment. When choosing this option, we start creating your product as soon as possible after we’ve received your order. Of course we’ll let you know how long it will take us to deliver it to your door.

(c) Pricing and Payment

The prices stated on the Maryvonne Wellen Jewellery online-shop are in EURO. Shipping costs are not included. The prices are given with reservation for increased supplier prices, printing errors and any incorrect stated specifications. All prices in the order confirmation are stated in Euro and include applicable VAT and any other taxes, delivery costs and potential C.O.D fees. Purchasing Product(s) from countries outside of Germany may also constitute payment of customs duties, which are not included in the price(s). Any customs duties payable shall be paid by the Customer to the customs or other relevant authorities in the country where the Product(s) is/are finally delivered.

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. All Products shall remain the property of Maryvonne Wellen jewellery until full payment has been made. The price applicable is that set at the date on which you place your order.  Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

All transfers conducted through Maryvonne Wellen Jewellery are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.

(d) Force majeure

In case of Force Majeure, Maryvonne Wellen Jewellery´s obligations will be suspended. The contract between you and Maryvonne Wellen Jewellery can, in such cases, be partially or fully terminated by yourself or by Maryvonne Wellen Jewellery. A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. Under such circumstances, Maryvonne Wellen Jewellery will attempt to resolve all issues in a timely manner.

(e) Delivery and shipping

Your order is usually shipped within 3-5 business days after we received your payment, not including special or custom made products that may take longer or where a longer delivery period is mentioned in the product description. Orders are processed Wednesday to Saterday 11am-6pm, not including holidays, pending payment authorization and verification.

We ship our jewelry covered by insurance with Deutsche Post/DHL. Depending on your destination it will be delivered by your local mail. The tracking number we provide you, is a tracking number by German mail. Usually this tracking number changes in the recipient country.
Please note that the delivery period within Europe is approx. 4-7 business days and for worldwide shipping depending on the destination from 7-14 business days.
We always recommend to order as soon as possible. Please make sure your address is correct and that somebody is present at this address to take your delivery, otherwise please mark an alternative address.

Delivery costs will be charged according to order value and destination as per particulars given below. It can happen that for some deliveries abroad additional customs duty will be charged.

 

Delivery method Germany Europe World
Standard 4,90 € 12,90 € 14,90 €
Express 12,50 € 55,00 € 70,00 €

 

If the package is not picked up by the customer and any kind of fee is added, the customer is responsible for the extra cost and will be charged all costs and expenses associated with the return-shipment. This includes freight charges, any extra payments, duties, taxes, levies, fees for DSV prepayments, return charges, any additional fees, etc.

(f) Return policy

If you received your order and aren’t totally satisfied with the product, you are welcome to return it within 15 days of receipt on all unworn jewelry for a refund less shipping (if applicable), to the original method of payment. Items must be returned with original packaging in perfect condition. They are to be unused other than for the purpose of trying on for fit. If there is evidence to suggest that the goods have been used to a degree such as to decrease the value of the product, the customer loses his/her right to exercise a return.

Disclaimer of Liability

The contents of our pages have been created with the utmost care. Nonetheless, we cannot guarantee the contents’ accuracy, completeness or topicality. According to statutory provisions, we are furthermore responsible for our own content on these web pages. In this context, please note that we are accordingly not obliged to monitor merely the transmitted or saved information of third parties, or investigate circumstances pointing to illegal activity. Our obligations to remove or block the use of information under generally applicable laws remain unaffected by this as per §§ 8 to 10 of the Telemedia Act (TMG). This website contains links to external websites, responsibility for the content of external links (to web pages of third parties) lies solely with the operators of the linked pages. No violations were evident to us at the time of linking. Should any legal infringement become known to us, we will remove the respective link immediately.

Cookies

Cookies are used on the site to improve your browsing experience. In addition to use for statistical purposes, cookies identifies your computer and allows the site to recall your personal settings. Your browser can be set to send a notification when a cookie is activated. This allows you to deny use of this cookie or to delete the cookie at the end of your visit. The web shop cannot be accessed if cookies are disabled.

Colors

We cannot guarantee that colors on the website will be true to life. This depends partly on the color settings of your computer and monitor.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons, third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with maryvonnewellen.com and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Maryvonne Wellen Jewellery.

Indemnity

You agree to indemnify, defend and hold harmless Maryvonne Wellen Jewellery., from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

Variation

Maryvonne Wellen Jewellery shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Privacy policy

All personal information saved at the site will be handled with the most utmost care. The information that we store will not be sold or used for any purposes other than ensuring the best service possible. For security reasons, we do not store any payment information in our database.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Maryvonne Wellen Jewellery. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Maryvonne Wellen Jewellery.

Governing law

These terms of use are complied in accordance with German law and the German courts will have exclusive jurisdiction for any dispute under this agreement. The laws of your country may differ from Germany and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

The european commission provides a platform for online dispute resolution (OS) which is accessible at http://ec.europa.eu/consumers/odr/. We are not obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.